Legal notice

Seller
Kato Chu Co., Ltd.

Representative
Hiroshi Tanaka

Address
3-3-11 Shinmachi, Nishi-ku, Osaka-shi, Osaka 550-0013, Japan

Phone
+81 6-6531-0724

Email
latelierducartable.paris@gmail.com

Selling price
The base price will be used as the selling price (tax included)

Shipping fees
Zone 1 (regions relatively close to Japan, including Asia): €45
Zone 2 (European countries, the Middle East including Saudi Arabia, and other distant destinations): €55

Additional fees (excluding product price)
No additional fees are included beyond the information above

Product delivery time
Generally between 10 and 14 days from order confirmation. In the event of a stock shortage, an additional delay may be required; if so, we will inform you directly.

Payment method and timing
Payment is made at the time of order, using the payment methods available on the checkout page (Shopify Payments: credit cards, etc.).

Return period
In accordance with European legislation, you have 14 days after receiving your order to inform us of your wish to return it. You will then have an additional 14 days to send the item back to us.

Refund policy
After receiving and inspecting the returned product, a refund is issued within an indicative period of 2 to 3 weeks, and no later than 14 days from the date we are informed of your decision to withdraw. Refunds are generally made via the same payment method used for the order. In the case of a damaged or defective product, the refund includes the price of the item as well as the shipping fees paid at the time of purchase.

Return and shipping policy
For returns made for personal reasons, return shipping costs are the customer's responsibility. In the case of a damaged, defective, or incorrectly shipped product, return and exchange shipping costs are covered by the seller. Please make sure to contact us before sending any item back, at latelierducartable.paris@gmail.com.