We use Tough Guard, Clarino (synthetic leather), and genuine leather. Synthetic leathers like Tough Guard are lighter than genuine leather, and they are easy to care for as they resist rain and scratches. Genuine leather is more durable than synthetic leather and has a unique appearance.

Tough Guard: an artificial leather developed by Teijin Cordley Ltd.
Clarino: an artificial leather developed by Kuraray Co., Ltd.
These materials have a structure very similar to natural leather, offering great strength and durability. They also have the particularity of being scratch-resistant on the surface.

If dirt becomes visible, please wipe it with a cloth that has been firmly wrung out after being soaked in a diluted neutral detergent. Then, please dry it in the shade, away from direct sunlight. (When using a neutral detergent, we ask that you check on an inconspicuous area yourself to ensure it does not discolor the product.) Even if it gets wet from rain, we recommend wiping it with a dry cloth.

We have a directly-managed store in Tokyo. In addition, there are stores in Paris that sell our products.
・Tokyo: L'atelier du cartable (https://maps.app.goo.gl/9dQMFec2SxD2j6s6A)
・Paris: Fabrique by Ambali (https://maps.app.goo.gl/Mb4MosyPkiL9kqzGA)

Regarding the Paris boutique: as we are unable to display our entire collection in store, we kindly invite you to make an appointment if you would like to discover specific pieces. We will be happy to prepare them for your visit.

For appointments:
Mika@ambaliparis.com
Tel: +33 6 33 19 72 30

Yes, its size allows for storing flat A4 binders, tablets, and laptops.

Although it is primarily designed for children, it has an elegant design and can also be used as a fashion accessory by adults.

In principle, customs duties and import VAT incurred when importing into the EU are the responsibility of the seller. We will ship the product in such a way that you will not have to pay any additional customs duties or import VAT upon receipt of the product. * However, exceptions may arise due to the laws and regulations of the destination country or region, customs, or customs clearance circumstances.

Shipping costs vary depending on the country or region of destination. Shipping costs to Europe are €40 per order. In addition to the product price, €40 will be added as a shipping fee at checkout.
Please check the details on the payment screen.

You can pay by credit card or PayPal.

Yes, the surface is treated to be water-repellent, so there is no problem if you wipe it quickly even if it gets wet from the rain.

We respond in English and French. Please contact us via the contact form and we will get back to you within 24 to 48 hours.

Yes, we accept exchanges within 14 days of product arrival. Please refer to our return and exchange policy for more details on the conditions.

Should you wish to return a product, please contact us via the contact form within 14 days of product arrival.

We accept repair requests based on the condition of the product. Please contact us with your order number, photos, and the item to be repaired. We will inform you individually about the feasibility, method, cost, and timeframe of the repair. Aging, wear and tear, scratches, stains, and discoloration due to normal use are not generally considered manufacturing defects. This clause does not limit the statutory warranty and other rights based on applicable law.

After the product has been shipped, we will inform you of the tracking number from the shipping company, such as DHL, to the email address registered during your order.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. We currently deliver to these countries.